Terms of Service

Acceptance of Terms

By creating an account or using TradeQuote, you agree to these Terms of Service. If you do not agree, you may not use the service.

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada. Disputes will be resolved in the courts of Ontario.

The Service

TradeQuote provides AI-assisted quote generation, storage, and PDF export tools for HVAC and plumbing professionals. The service is provided "as is" and we make no warranty that quotes generated will be accurate, complete, or suitable for any particular job.

You are solely responsible for reviewing every quote before sending it to a customer. Pricing, scope, taxes, and code compliance are your professional judgment, not ours.

Your Account

You must be at least 18 years old and authorized to operate a trade business in Canada. You are responsible for keeping your password secure and for all activity on your account.

Notify us immediately at luc27c3@gmail.com if you suspect unauthorized access.

Subscriptions and Billing

TradeQuote offers Basic and Pro subscription plans, billed monthly through Stripe. Pricing is shown in Canadian dollars unless stated otherwise.

Subscriptions automatically renew at the end of each billing period until cancelled. You may cancel at any time from your settings; access continues until the end of the current billing period.

All sales are final. Refunds may be issued at our discretion for clear billing errors.

Acceptable Use

You agree not to:

• Use the service for any unlawful purpose or to violate any laws
• Upload content you do not have the right to use
• Reverse-engineer, scrape, or attempt to extract our source code or AI prompts
• Resell, sublicense, or share account access with others
• Use the service to generate quotes for fraudulent or non-existent jobs
• Send abusive, harassing, or threatening content through the platform
• Interfere with the operation of the service or other users' accounts

Your Content

You retain ownership of all content you upload (photos, quotes, customer information). You grant us a limited license to store, process, and display this content for the purpose of operating the service.

You are responsible for obtaining any consents required to upload customer photos or contact information.

AI-Generated Content

Quotes generated by the AI are suggestions, not professional opinions. You are responsible for the final quote you send to your customer. We are not liable for errors, omissions, or financial losses resulting from AI-generated suggestions.

Intellectual Property

TradeQuote, its logo, and all software and content (excluding your uploaded content) are owned by us and protected by copyright and trademark law. You may not copy, modify, or distribute them without permission.

Service Availability

We aim for high uptime but do not guarantee uninterrupted service. We may perform maintenance, updates, or feature changes without notice. We are not liable for downtime or data loss caused by third-party providers.

Limitation of Liability

To the maximum extent permitted by law, TradeQuote, its founders, and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

Our total liability for any claim related to the service is limited to the amount you paid us in the 12 months before the claim arose, or CAD $100, whichever is greater.

Termination

We may suspend or terminate your account if you violate these Terms or use the service in a way that harms us or other users. You may close your account at any time from your settings.

Changes to Terms

We may update these Terms. Material changes will be notified by email or in-app at least 30 days before taking effect. Continued use after the effective date constitutes acceptance.

Contact

For questions about these Terms, email luc27c3@gmail.com.